Privacy Notice
Last updated: 10 September 2025
Purpose of This Privacy Notice
Queen Start Trading Ltd. (“we”, “our”, “us”) values your privacy and is committed to protecting your personal information. This Privacy Notice explains how we collect, use, share, and safeguard your personal data when you interact with our website, services, and communications. It also outlines your rights under the UAE Federal Decree Law No. 45 of 2021 on the Protection of Personal Data (PDPL).
Who We Are
Queen Start Trading Ltd. is a company domiciled in the United Arab Emirates (UAE), engaged in the business of commodity trading and ship ownership. For the purposes of data protection, we act as the data controller, meaning we determine how and why your personal data is processed.
Contact Information
If you have questions about this Privacy Notice or your personal data, you can contact us at:
Email: Trade@QueenStarTrading.com
Post: 8th Floor World Trade Centre, Dubai, United Arab Emirates
Phone: +971 …..
How We Collect Your Personal Data
We may collect your personal data through:- Direct interactions ‒ when you register on our website, request services, contact us via email, phone, or online forms, or subscribe to newsletters.- Automatic collection ‒ such as cookies, log files, and analytics tools when you browse our website (see our Cookies Notice).- Third parties ‒ where partners or service providers share your information with us.
Types of Data We Collect
• Identity Data (e.g., name, nationality, job title) • Contact Data (e.g., phone number, email, address) •
Financial Data (e.g., payment details, transaction records) • Technical Data (e.g., IP address, browser, device)
• Marketing and Communication Data (e.g., preferences, feedback)
Why We Use Your Personal Data
We process your personal data for purposes such as: • To provide and manage our services • To perform contractual obligations • To respond to enquiries and support requests • To comply with UAE legal and regulatory requirements • To improve our website, services, and communications • To send you marketing material (with your consent) Sharing Your Personal Data. We do not sell your personal information. We may share it only with: • Service providers (e.g., IT, hosting, payment processors) • Professional advisers (e.g., auditors, lawyers, consultants) • Government authorities and regulators, if required by law • Successors or acquirers in the event of a business merger, acquisition, or restructuring International Transfers. If we transfer your personal data outside the UAE, we ensure that the destination provides adequate levels of data protection, or we implement contractual safeguards approved under the PDPL.
Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes outlined in this Notice, or as required by UAE laws and regulations.
Data Security
We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or loss. However, please note that no method of transmission over the internet can be guaranteed as 100% secure.
Your Rights Under UAE PDPL
You have the right to: • Access the personal data we hold about you • Request correction of inaccurate or incomplete data • Request deletion of your personal data (subject to legal requirements) • Restrict or object to certain processing activities • Withdraw consent, where processing is based on consent • Request transfer of your data to another service provider (data portability) To exercise your rights, please contact us using the details above.
Complaints
If you are dissatisfied with how we process your personal data, you may raise a complaint with the UAE Data Office, which oversees compliance with the UAE PDPL. For more details, visit:
https://u.ae/en/about-the-uae/digital-uae/data-office
Updates to This Notice
We may update this Privacy Notice periodically to reflect changes in law or our business practices. Updates will be posted on this page with the revised date.
